Elemental Service Level Agreement 

Our Elemental Support Plan is the minimum requirement for all our clients. It includes proven features like Premium Antivirus with Ransomware and End Point Management  

-Bitdefender Enterprise Antivirus protection is fully scalable and is compatible with all practice management solutions. It provides real-time reporting of all suspected and actual threats. This allows for immediate infiltration remediation and threat tracking. Never worry about antivirus protection again, we have you covered!  

-Endpoint Management provides computer and network health monitoring and is provided by DATTO/Autotask.    

-Realtime ticket submission. 

-Help Desk with dedicated phone number